support.emusic.comeMusic – eMusic and eStories support

Skip to main content Submit a request Sign in eMusic and eStories support eMusic eMusic eMusic Account & Billing How do I take my account off hold? Uploading or Changing a Profile Photo How do I add extra credit to my account? How are eMusic and eStories related? Do I use the same login for both services? How do I manage notifications (marketing emails, etc.) from eMusic? What happens to my music credit balance if I cancel my plan? See all 21 articles eMusic Downloading and Listening How do I stream my music using Chromecast? Where is the Free Daily Download? Do I get a discount when purchasing the complete album after purchasing individual tracks? How do I create and manage Playlists in My Music Library? How do I get Album Art/Cover Art? Can't Open Music File Download - Strange Filename See all 28 articles My Music Free Cloud Storage How can I listen to my playlists offline? Are my current (and previous) eMusic purchases available to play or download? What is the “My Music” Tab? What is “My Music” cloud storage and is it free? Why are there albums or tracks missing from my Wish List? Why do some albums get split into two when I upload them, and how can I merge them together? See all 16 articles eMusic Community How do I report something inappropriate in community ratings or reviews? Where did “comments” go? Where are the message boards? I'd like to edit/remove a community rating I provided - how do I do it? Managing your free eMusic Account I no longer want my free eMusic account. Do I need to do anything? What if I received an email about the termination of my free eMusic account but have been actively using it? I got an email about the termination of my free eMusic account. What do I need to do? How do I ensure previous purchases are saved in my eMusic account? The eMusic Token (eMU) What is the eMusic Token (eMU)? Digital Artist Collectibles What happens after I set up a digital wallet on Metamask or Coinbase? How do I purchase ETH so I can buy a collectible from my favorite artists? How do I set up a Coinbase digital wallet for my collectibles? How do I set up a MetaMask digital wallet for my collectibles? What can I do with my digital collectible? What do I need to get to buy a digital collectible? See all 7 articles eMusic and eStories support Powered by Zendesk...